Key Takeaways
- No authoritative study establishes one universal construction bid follow-up frequency or response-time benchmark.
- Autodesk reported a 36% increase in total bidding activity in January 2021 against a three-month pre-pandemic baseline on BuildingConnected.
- In an FMI survey of 979 construction stakeholders, only 45% of general and specialty contractors had a standalone preconstruction department or dedicated staff.
- The same FMI study found that fewer than 30% of general and specialty contractors consistently followed an agreed preconstruction process.
- A 2025 survey found that 25% of subcontractors reported winning more than half of their bids, while 75% reported a win rate of 50% or less.
- Bid follow-up capacity should be calculated from open bids, planned touches, handling time, status exceptions, and productive staff hours.
Construction bid follow-up is easy to underestimate because it happens between visible milestones. The estimate has gone out, but the work is not finished. Someone still has to confirm receipt, record addenda, answer scope questions, check the expected award date, update the opportunity, and close the record as won, lost, or unresolved.
Published research measures preconstruction practices and bid outcomes more often than it measures follow-up itself. There is no reliable industry average for how many calls or emails a contractor should make after each proposal. There is also no authoritative cross-market benchmark for the number of days between bid submission and a decision.
These construction bid follow up workload statistics separate measured findings from planning assumptions. Contractors can use the evidence to size a follow-up queue without treating a vendor case study or a sales rule of thumb as an industry standard. Teams that need help maintaining that queue can review services, see how a virtual assistant for roofing companies supports contractor workflows, or compare other tasks to delegate to a virtual assistant.
Benchmarks at a glance
| Measure | Best traceable finding | Workload implication |
|---|---|---|
| Survey base | 979 construction stakeholders across four global regions | The FMI findings cover owners, general contractors, and specialty trades rather than one narrow contractor type |
| Dedicated preconstruction capacity | 45% of general and specialty contractors had dedicated staff or a standalone department | More than half placed the work with estimating or project management staff |
| Process consistency | Fewer than 30% consistently followed an agreed preconstruction process | Follow-up can vary by employee when the process is not standardized |
| Bid activity | 36% increase in January 2021 versus a three-month pre-pandemic baseline | A sudden increase in bidding creates a larger follow-up queue even when staffing does not change |
| Platform scale | $56 billion in project value bid each month through more than 2,000 active general contractors and owners | Digital invitation volume can expose firms to more opportunities than they can pursue carefully |
| Reported bid win rate | 25% of surveyed subcontractors won more than half of their 2024 bids | Most respondents were at or below a 50% win rate, leaving a large set of submitted bids to close out and learn from |
| Universal follow-up cadence | No authoritative benchmark found | Set timing from the bid instructions, stated award date, relationship, and observed reply behavior |
| Universal decision delay | No authoritative benchmark found | Measure submission-to-decision time in the firm's own tracker |
The figures come from different populations and years. They should not be combined into a synthetic industry average. Each one describes a specific pressure on the bid administration process.
Bid activity can rise faster than follow-up capacity
Autodesk's analysis of aggregated BuildingConnected data found that total bidding activity in January 2021 was 36% above a three-month pre-pandemic average. The company also described January as an all-time platform high at that point. The number reflects activity on one platform during a disrupted market, not annual growth for the whole construction industry.
The operational lesson still holds. An estimator can decide whether to pursue an invitation, prepare pricing, and submit a proposal, while the resulting follow-up obligations continue for days or weeks. Open bids accumulate when new invitations arrive before earlier proposals receive a decision.
Autodesk gave a separate measure of platform scale in 2020. More than 2,000 general contractors and owners were actively bidding projects worth $56 billion per month through BuildingConnected. That dollar figure is not a count of bids, but it shows how much opportunity can move through one digital network.
A vendor case study illustrates how concentrated the queue can become inside one contractor. Sorella Group reported that project managers were juggling 50 to 60 bids at a time. The case is not representative research, so it should be treated as a bounded example rather than a benchmark for other firms.
Track these volume measures separately:
| Queue measure | Definition |
|---|---|
| Invitations received | Every new request to bid during the period |
| Opportunities reviewed | Invitations that received a documented go or no-go decision |
| Bids in preparation | Approved pursuits not yet submitted |
| Submitted bids awaiting decision | Proposals sent without a final disposition |
| Stale bids | Submitted proposals with no update beyond the firm's chosen aging limit |
| Closed bids | Won, lost, withdrawn, canceled, or no-decision opportunities recorded during the period |
The awaiting-decision count is the core follow-up inventory. Counting only new invitations hides work left behind by previous weeks.
Follow-up frequency does not have a universal benchmark
No authoritative primary source found for this review establishes that every construction proposal should receive a fixed number of follow-ups. A residential repair quote, a public sealed bid, and a negotiated commercial subcontract do not permit the same communication.
The bid documents and procurement route come first. A sealed process may restrict contact or require questions through a named channel. A negotiated project may allow direct clarification with the estimator or preconstruction manager. The follow-up schedule must respect those rules.
A practical schedule can be built around events instead of a generic number of touches:
| Event | Administrative action |
|---|---|
| Submission | Record time sent, recipient, version, inclusions, exclusions, and proof of delivery |
| Receipt check | Confirm receipt only when the bidding rules allow it |
| Addendum or clarification | Log the change, owner, due date, and whether a revised proposal is required |
| Stated award date | Check status through the permitted channel |
| Award date passes | Move the bid to an exception queue with a new review date |
| Decision received | Record won, lost, canceled, or deferred status and the reason supplied |
| Closeout | Save feedback, competitor or price information that was lawfully shared, and the next relationship action |
Frequency becomes measurable after the firm records these events. Report touches per submitted bid, touches per closed bid, and the share of bids that needed an exception follow-up. Those figures describe the firm's real workload without pretending that one cadence fits every contractor.
Response delay should be measured from the firm's own records
Published construction surveys rarely report the elapsed time from proposal submission to a win or loss notice. Averages would also mix projects with very different procurement calendars. Firms should calculate their own distribution rather than rely on one mean.
Use at least four timestamps:
- Bid invitation received.
- Proposal submitted.
- First meaningful status response received.
- Final disposition recorded.
Then calculate median days from submission to first response and from submission to final disposition. The median is less sensitive than the mean to a few bids that remain open for months. Report the 75th or 90th percentile as well, because an old tail can consume more follow-up time than the typical bid.
Segment response delay by customer, procurement type, project type, and estimated award month. A blended number can make a responsive customer look slow when its bids happen to involve longer public or institutional timelines.
The tracker also needs an explicit unresolved status. Marking silence as a loss may keep the dashboard tidy, but it distorts win rate and decision-time calculations. Keep unresolved bids separate until the firm applies a documented closeout rule.
Administrative work is often assigned to estimators and project managers
The 2022 FMI and Procore survey included 979 respondents: 44% general contractors, 30% specialty trade contractors, and 26% owners or public agencies. Only 45% of general and specialty contractor respondents had a standalone preconstruction department or dedicated preconstruction staff.
The role split differed by segment. Among general contractors, 30% said project management staff led preconstruction, 17% assigned it to estimating staff, 22% used a dedicated individual, and 31% had a formal department. Among specialty trade contractors, the corresponding figures were 22%, 21%, 27%, and 30%.
Those results cover all preconstruction work, not bid follow-up alone. They still show why follow-up competes with other duties. For many respondents, the person checking a bid status was also estimating, managing projects, or doing both.
Process variation adds more work. FMI found that fewer than 30% of general and specialty contractor respondents consistently followed an agreed process. The report also found that 72% of specialty trade contractors and 65% of general contractors allowed the individual some discretion in the process.
Individual judgment is necessary in construction, but basic status administration should not depend on memory. Standard fields, ownership, and aging rules let estimators spend their time on scope and price instead of reconstructing the history of an email thread.
A workload model makes staffing assumptions visible
Published studies do not provide a universal number of administrative minutes per construction bid. Firms can calculate capacity from a timed sample:
weekly follow-up hours = open bids × planned touches per week × median minutes per touch ÷ 60
Add exception and closeout work:
weekly exception hours = open bids × exception share × median exception minutes ÷ 60
weekly closeout hours = bids closed × median closeout minutes ÷ 60
The table below is planning math, not a published benchmark.
| Open bids | Touches per week | Minutes per touch | Exception share | Exception minutes | Follow-up and exception hours |
|---|---|---|---|---|---|
| 40 | 0.5 | 6 | 10% | 15 | 3.0 |
| 100 | 0.75 | 6 | 15% | 15 | 11.3 |
| 250 | 1.0 | 6 | 20% | 15 | 37.5 |
The first example assumes that only half the open queue receives a touch in a typical week. The last assumes one touch per bid. Neither is a recommended cadence. The calculations show how queue size, contact policy, and exception work translate into hours.
Do not divide by 40 hours and call the result staffing. Meetings, bid intake, addenda, data cleanup, and breaks reduce productive queue time. Use observed productive hours from the team and include coverage for deadlines and absence.
Win-rate findings need careful interpretation
Billd's 2025 National Subcontractor Market Report asked subcontractors about their approximate 2024 bid win rate. Twenty-five percent reported winning more than half of their bids, while 75% reported a win rate of 50% or less.
The report also found a difference associated with bid costing practice. Thirty-two percent of subcontractors who typically included working-capital cost reported a win rate above 50%, compared with 19% of those who rarely or never included that cost. This is an association in a vendor-sponsored survey. It does not prove that adding working-capital cost caused more wins, and it does not isolate follow-up as the reason.
Follow-up can improve data quality even when it does not change the award. A recorded loss reason helps a contractor distinguish price, scope, schedule, qualification, relationship, and canceled-project outcomes. That evidence can support a better go or no-go decision on the next invitation.
Calculate win rate with a declared denominator:
| Metric | Calculation | Use |
|---|---|---|
| Decision win rate | wins divided by wins plus losses | Compares only bids with a known decision |
| Submission win rate | wins divided by all submitted bids | Shows the effect of unresolved and canceled work if those remain in the denominator |
| Value win rate | awarded bid value divided by decided bid value | Prevents many small wins from masking large losses |
| Customer win rate | wins divided by decided bids for each customer | Identifies relationship and market differences |
| Feedback coverage | closed bids with a recorded reason divided by closed bids | Measures whether follow-up produces usable learning |
State how withdrawals, canceled projects, partial awards, and unresolved bids are treated. Two companies can report different win rates from the same outcomes if their denominators differ.
Contractor segments carry different follow-up loads
General contractors and specialty trades sit on different sides of the same exchange. A general contractor may need to solicit, compare, clarify, and level several trade packages. A specialty contractor may submit the same project to more than one bidding general contractor and then track separate conversations.
FMI's role data show similar rates of formal departments for general contractors and specialty trades, at 31% and 30% respectively, but different reliance on project managers, estimators, and dedicated individuals. The survey also found formal preconstruction processes at 77% of general contractors and 71% of specialty trade contractors.
Company size matters, although the survey does not publish a bid follow-up rate by size. Its sample classified 32% of respondents as small businesses with $10 million to $100 million in annual construction volume or capital spend, 48% as medium businesses with $101 million to $500 million, and 20% as enterprise respondents with $501 million to more than $1 billion.
Do not transfer a high-volume commercial contractor's staffing ratio to a local residential firm. Segment the internal data by trade, customer type, project size, geography, delivery method, and negotiated versus competitive work. A useful staffing benchmark comes from a comparable queue, not the broadest available average.
What to measure each week
A concise bid follow-up report should answer five questions:
- How many submitted bids are awaiting a decision?
- How many are past their expected award or next-action date?
- How many follow-up actions were completed, and how long did they take?
- How many bids closed as won, lost, canceled, withdrawn, or unresolved?
- How many closed bids have a usable reason and next step?
Add median response days, 90th-percentile response days, and decision win rate once the timestamps and statuses are reliable. Break the results out by contractor segment or customer group before changing staffing.
The first goal is not a higher contact count. It is a complete queue with clear ownership. A smaller number of timely, permitted contacts tied to a stated decision date is more useful than repeated messages sent without context.
Sources and scope
| Source | Evidence used | Limitation |
|---|---|---|
| FMI and Procore, The State of Global Preconstruction, 2022 | Survey size, respondent mix, dedicated staffing, process consistency, and role differences | Global sponsored survey about preconstruction broadly, not bid follow-up minutes |
| Autodesk, 2021 Construction Insights for Subcontractors | Change in aggregated BuildingConnected bidding activity | Platform-specific comparison during a disrupted period |
| Autodesk, BuildingConnected international expansion disclosure, 2020 | Network participation and monthly project value | Company disclosure, not an independent workload study |
| Autodesk, Sorella Group customer story | Example of simultaneous bid workload | Single vendor customer case, not representative research |
| Billd, 2025 National Subcontractor Market Report | Reported 2024 win-rate distribution and working-capital association | Vendor-sponsored subcontractor survey with self-reported outcomes |
| Procore Analytics, Preconstruction Report documentation | Bid win and loss segmentation by customer, trade, and project type | Product documentation, not an industry benchmark |
No source in this review supports a universal number of follow-ups, a standard response delay, or one administrative handling time for every construction bid. Those values should come from the contractor's own timestamped records.
Frequently asked questions
How often should a contractor follow up on a submitted bid?
There is no authoritative universal frequency. Follow the procurement rules, confirm receipt when permitted, use the stated award date as the next status point, and place overdue decisions in an exception queue. Measure the resulting touches per bid before setting a staffing target.
How long does a construction bid decision take?
No cross-market benchmark covers every project type. Record submission, first response, expected award, and final decision dates. Report the median and a high percentile by customer and procurement type rather than relying on one blended average.
Does following up improve bid win rate?
The sources reviewed do not isolate follow-up as a cause of higher win rates. Follow-up can confirm receipt, surface clarifications, and capture loss reasons. A contractor needs a controlled process and consistent denominators to test whether it changes awards.
Who should own construction bid follow-up?
One named person should own each next action, even if estimators answer technical questions and executives manage key relationships. Administrative support can maintain the tracker, schedule permitted checks, record replies, and prepare exception lists.
What is the best bid follow-up workload metric?
Start with submitted bids awaiting decision and the share past their next-action date. Add handling time, exception time, response delay, feedback coverage, and decision win rate after the underlying statuses are dependable.
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